4 ms·

The Google-ification of everything... Sometimes people in customer service need to hear a human voice to fully understand the frustration of trying to do thing

• deleted 8y ago
  [deleted]
• signal11 8y ago
  Ironically a friend who just bought a small business is struggling to contact Facebook because the small business page of the business he bought is inaccessible and Facebook has made it near-impossible to speak to a human about anything, even business-related. So yeah, companies that want to make money without actually speaking to the people they serve -- stay miles away.