6 ms·
Two million calls to 311
- simonebrunozzi 8y ago2 million calls to 311 to New York City, in 2016. Spoiler: #1 reason is noise. #2 is heat or water.
- projektir 8y agoNoise seems like one of those things that everyone just assumes isn't a problem and will just sort itself out.
- crooked-v 8y agoI wish more cities had a simple, citywide non-emergency number like this.
- lainga 8y agoWhere do you live which doesn't have one? 311 is written on most public works fixtures in my town, Vancouver, for telling the city if they're broken, and I assumed it was North America-wide.
- kristopolous 8y agonope, it's municipality run. https://en.wikipedia.org/wiki/3-1-1#United_States https://en.wikipedia.org/wiki/3-1-1#United_States
- stephengillie 8y agoWhich Vancouver? Seattle doesn't have a 311 phone service. But they do have a Find It Fix It app. It's 2018 not 1988, why don't more cities have an app? http://www.seattle.gov/customer-service-bureau/find-it-fix-it-mobile-app http://www.seattle.gov/customer-service-bureau/find-it-fix-i...
- lainga 8y agoLarge Vancouver. Maybe it's Canada-wide.
- timwis 8y agoAnyone up for an analysis of Philadelphia's 311 data? https://www.opendataphilly.org/dataset/311-service-and-information-requests https://www.opendataphilly.org/dataset/311-service-and-infor...
- carbocation 8y agoI mapped some of the 311 calls for Boston and San Francisco. Here are the Jupyter notebooks: BOS: https://github.com/carbocation/jupyter/blob/master/Boston%20311.ipynb https://github.com/carbocation/jupyter/blob/master/Boston%20... SF: https://github.com/carbocation/jupyter/blob/master/SF%20311.ipynb https://github.com/carbocation/jupyter/blob/master/SF%20311.... (The SF notebook abruptly transitions back to some BOS maps because I forgot to remove them.)