You would think that someone out there would fix those problems at their companies and reap the rewards: an effective, highly motivated workforce. The fundamen

You would think that someone out there would fix those problems at their companies and reap the rewards: an effective, highly motivated workforce. The fundamental problem is a misalignment of incentives: what is good for any individual manager - getting a bigger budget and more staff reporting to them - it not necessarily what is good for the organisation as a whole, nor for any other individual within it, or even the shareholders or customers.