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It's not ransom, it's giving the customer what requested at the price they agreed to pay. And the added bonus of a cheaper than replacing the whole battery upgr
by cptskippy 8y ago
It's not ransom, it's giving the customer what requested at the price they agreed to pay. And the added bonus of a cheaper than replacing the whole battery upgrade option in the future.
They didn't sell them a 300 mile range then knock it down to 250 when they rolled off the lot. They didn't send them a letter saying "if you want your range back send $$$ by 10pm tomorrow."
The customer paid for 250 miles, they provided a car that could go 250 miles and additionally said "if you would like to upgrade to 300 miles we can do that for less than the cost of a full battery replacement."