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> Apple was fined an additional €5m for failing to give customers clear information about “essential” characteristics of lithium batteries, including their aver

> Apple was fined an additional €5m for failing to give customers clear information about “essential” characteristics of lithium batteries, including their average life expectancy, how to maintain them or eventually replace them in the firm’s iPhones. Huh, so this[0] doesn't count? It provides an expected lifespan (80% performance after 500 cycles) and info on how to maintain them [0] https://www.apple.com/batteries/ https://www.apple.com/batteries/

simion314 8y ago
Apple tried to avoid having people ask for battery replacement by hiding the issue. I am also expecting that the battery life will decrease not that it will not be able to keep the phone running.
- scarface74 8y ago
  Assuming that the battery performed well for the first year while it was still under warranty, why wouldn't Apple want customers to ask for a new battery? They would replace the battery at a profit and get them into the Apple Store where they could try to upsell them on a new phone.
  - cma 8y ago
    Because it would be easier to upsell them when they came to the store with getting a new phone in mind due to theirs being mysteriously slow.
    - scarface74 8y ago
      Wouldn’t it be easier just not to upgrade older phones and not allow phones running older OS’s to download the last compatible version of an app? Around the time of iOS 7, Apple started letting older versions of iOS download older version of apps that were compatible. Even today you can take a first gen iPad running iOS 5 and download apps that have since been upgraded but where there is an older version available. I reset my old iPad 1 about two years ago and redownloaded Netflix, Hulu, Spotify etc. They all still work.
gcb0 8y ago
Let me illustrate the problem; make a web serch for "mah site:https://www.apple.com/" https://www.apple.com/" and see how there are zero results (besides forums asking for the capacity of some product's battery, just to be answered by other users".
- duskwuff 8y ago
  How is a milliamp-hour rating of a battery useful to an end user? Without going very deep into details of the device's average and peak power consumption under different usage scenarios, it's very difficult to correlate that measure of capacity to practical battery life.
  - gcb0 8y ago
    lets take weigth out of all food packaging too! nobody is a damn nutritionist either! ...the length those fanboy go. sigh. Go on defendind the indefensible and gate keeping your so precious superior technical knowledge that the common man is incapable to grasp!
    - enjeyw 8y ago
      I'm relatively technical and I have no practical idea of what (for example) 400 mAh means for a phone. It's not that I don't get the technical definition, it's that without any context 400 mAh is just a number. Even if I were to look it up, how do I know that my understanding won't be off in a couple of years if power consumption requirements for phones change? On the other hand, if you tell me that my phone's battery can handle around 7 hours of streaming music, or 12 on standby, I know exactly how what that means for my practical usage habits. I imagine the average phone user's attitude is somewhat similar to mine.
      - stallmanite 8y ago
        Great so provide the mah figure and the "easier to understand" hours measurements. Why defend hiding this information?
      - 8y ago

simion314 8y ago

Apple tried to avoid having people ask for battery replacement by hiding the issue. I am also expecting that the battery life will decrease not that it will not be able to keep the phone running.

scarface74 8y ago
Assuming that the battery performed well for the first year while it was still under warranty, why wouldn't Apple want customers to ask for a new battery? They would replace the battery at a profit and get them into the Apple Store where they could try to upsell them on a new phone.
- cma 8y ago
  Because it would be easier to upsell them when they came to the store with getting a new phone in mind due to theirs being mysteriously slow.
  - scarface74 8y ago
    Wouldn’t it be easier just not to upgrade older phones and not allow phones running older OS’s to download the last compatible version of an app? Around the time of iOS 7, Apple started letting older versions of iOS download older version of apps that were compatible. Even today you can take a first gen iPad running iOS 5 and download apps that have since been upgraded but where there is an older version available. I reset my old iPad 1 about two years ago and redownloaded Netflix, Hulu, Spotify etc. They all still work.

gcb0 8y ago

Let me illustrate the problem; make a web serch for "mah site:https://www.apple.com/" https://www.apple.com/" and see how there are zero results (besides forums asking for the capacity of some product's battery, just to be answered by other users".

duskwuff 8y ago
How is a milliamp-hour rating of a battery useful to an end user? Without going very deep into details of the device's average and peak power consumption under different usage scenarios, it's very difficult to correlate that measure of capacity to practical battery life.
- gcb0 8y ago
  lets take weigth out of all food packaging too! nobody is a damn nutritionist either! ...the length those fanboy go. sigh. Go on defendind the indefensible and gate keeping your so precious superior technical knowledge that the common man is incapable to grasp!
  - enjeyw 8y ago
    I'm relatively technical and I have no practical idea of what (for example) 400 mAh means for a phone. It's not that I don't get the technical definition, it's that without any context 400 mAh is just a number. Even if I were to look it up, how do I know that my understanding won't be off in a couple of years if power consumption requirements for phones change? On the other hand, if you tell me that my phone's battery can handle around 7 hours of streaming music, or 12 on standby, I know exactly how what that means for my practical usage habits. I imagine the average phone user's attitude is somewhat similar to mine.
    - stallmanite 8y ago
      Great so provide the mah figure and the "easier to understand" hours measurements. Why defend hiding this information?
    - 8y ago