From a quick reading, it seemed this was mostly about people's feelings. In other words, the survey indicated that people feel better if they're not offered hel

From a quick reading, it seemed this was mostly about people's feelings. In other words, the survey indicated that people feel better if they're not offered help, but instead get help only when they ask for it. This seems reasonable, but it also seems a bit short-sighted; not all that happens at work is about people's feelings, surely? Sometimes making mistakes can lead to problems later, so stopping someone from doing The Wrong Thing(TM) ahead of time can actually help make them feel better in the long run, even if the immediate response is one of discomfort.