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It's so obviously an automated bot that I'm not sure anyone would use one more than once. People like to build and show off these "helpful" assistants as AI te
by gitgud 8y ago
It's so obviously an automated bot that I'm not sure anyone would use one more than once.
People like to build and show off these "helpful" assistants as AI tech, but how much do they actually get used?
- wingworks 8y agoI've used them in the past, knowing that 99% of the time it'll be a "We'll get back to you" message. But for the most part, I find it helpful as a quick "contact us" option without having to wade through contact pages trying to find a contact email.
- Old_Thrashbarg 8y agoI'm opposed to the dishonest copy used, not the concept of having a contact button conveniently located in the bottom right corner.
- Old_Thrashbarg 8y agoI run a website where we used to use one of these. People were constantly getting fooled by it. They would reply: "Oh awesome, yeah I have a question about using XYZ" and then the system would instantly reply, "Please enter your email here and we will get back to you. <Company Name> typically responds within 3 hours."
- akvadrako 8y agoThe other day I was pleasantly surprised by my interaction with one of these website bots. By asking it a very natural question: > What happens if I'm not home when the shipment arrives? I received exactly the answer I was looking for.