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And they said sorry and let users disable it. FWIW disabling it makes my phone turn off when I'm using it in cold so they had their reasons. Not only that, they

by iaml 8y ago

And they said sorry and let users disable it. FWIW disabling it makes my phone turn off when I'm using it in cold so they had their reasons. Not only that, they released ios12 which makes my iphone 6 feel like new again, which is unprecedented in other OSes.

craftyguy 8y ago
So it's ok to screw over customers as long as you apologize after they find out?
- Retric 8y ago
  It's not screwing over customers as a slow phone is better than a phone that turns off at the same time. At most you can say they where trying to fix a hardware issue with software which is never a clean solution.
  - addicted 8y ago
    Except the situation isn’t binary. It’s not either slow your phone down or let it not working. The problem is Apple makes the other option, battery replacement, extremely difficult. If you do it with Apple, then you have to pay a ludicrously high amount (and I’m not sure if they give you a new or a refurbished battery). Further, Apple does not provide third party repairers, or customers, access to genuine parts. Even worse, as Louis Rossman has publicized, they work with US customs to prevent 3rd party repairers from even acquiring genuine batteries.
    - Spivak 8y ago
      > The problem is Apple makes the other option, battery replacement, extremely difficult Take it to an Apple store, call Apple support, or take it to any one of your friendly neighborhood repair shops? > ludicrously high amount Battery replacement costs: Google Phones: $79 Apple Phones: $79 Samsung Phones: Nothing 1st party, $50 was the cheapest 3rd party I could find. This honestly doesn't even seem like that much when the battery itself retails for $25 before shipping. That plus an hour of skilled labor to do the replacement puts us right around $80-$100. And when a new battery extends the life of your $800 phone for another 2 years its hard to say the value isn't there.
      - morsch 8y ago
        It took me like 15 minutes to replace the battery in my Mi5, 5 of which were spent watching a tutorial video. And I'm neither skilled nor did I have the right tools. The battery itself was 10 EUR including shipping from a local seller, fwiw. That said I don't think 79 USD every two years is ridiculous for a 700+ USD device. It better not take an hour, though!
        Retric 8y ago
        iPhone is very water resistant which makes this a little harder. I also doubt it takes an hour if you know what your doing.
- Spivak 8y ago
  I mean you could at least pretend to have a charitable interpretation of their position. Apple implemented a software workaround to extend the useful life of phones with aging batteries which engineering thought would be transparent. Then after what could only be described as a media shitstorm Apple responded to the criticism by putting the decision in the user's hands and offered battery replacements for around material cost. I mean $30 is ridiculously cheap when just the battery for my Android phone is $24 before shipping and labor. I'm honestly jealous.
  - craftyguy 8y ago
    > which engineering thought would be transparent. What engineer thought that slowing down devices would be 'transparent'?
24gttghh 8y ago
Wait, so how do we disable it? I thought all the did was add "battery statistics" one could view?
- balls187 8y ago
  Under Settings => Battery => Battery Health. The option to disable throttling only shows up if it's been applied to your phone.

by iaml 8y ago

craftyguy 8y ago

So it's ok to screw over customers as long as you apologize after they find out?

Retric 8y ago
It's not screwing over customers as a slow phone is better than a phone that turns off at the same time. At most you can say they where trying to fix a hardware issue with software which is never a clean solution.
- addicted 8y ago
  Except the situation isn’t binary. It’s not either slow your phone down or let it not working. The problem is Apple makes the other option, battery replacement, extremely difficult. If you do it with Apple, then you have to pay a ludicrously high amount (and I’m not sure if they give you a new or a refurbished battery). Further, Apple does not provide third party repairers, or customers, access to genuine parts. Even worse, as Louis Rossman has publicized, they work with US customs to prevent 3rd party repairers from even acquiring genuine batteries.
  - Spivak 8y ago
    > The problem is Apple makes the other option, battery replacement, extremely difficult Take it to an Apple store, call Apple support, or take it to any one of your friendly neighborhood repair shops? > ludicrously high amount Battery replacement costs: Google Phones: $79 Apple Phones: $79 Samsung Phones: Nothing 1st party, $50 was the cheapest 3rd party I could find. This honestly doesn't even seem like that much when the battery itself retails for $25 before shipping. That plus an hour of skilled labor to do the replacement puts us right around $80-$100. And when a new battery extends the life of your $800 phone for another 2 years its hard to say the value isn't there.
    - morsch 8y ago
      It took me like 15 minutes to replace the battery in my Mi5, 5 of which were spent watching a tutorial video. And I'm neither skilled nor did I have the right tools. The battery itself was 10 EUR including shipping from a local seller, fwiw. That said I don't think 79 USD every two years is ridiculous for a 700+ USD device. It better not take an hour, though!
      - Retric 8y ago
        iPhone is very water resistant which makes this a little harder. I also doubt it takes an hour if you know what your doing.
Spivak 8y ago
I mean you could at least pretend to have a charitable interpretation of their position. Apple implemented a software workaround to extend the useful life of phones with aging batteries which engineering thought would be transparent. Then after what could only be described as a media shitstorm Apple responded to the criticism by putting the decision in the user's hands and offered battery replacements for around material cost. I mean $30 is ridiculously cheap when just the battery for my Android phone is $24 before shipping and labor. I'm honestly jealous.
- craftyguy 8y ago
  > which engineering thought would be transparent. What engineer thought that slowing down devices would be 'transparent'?

24gttghh 8y ago

Wait, so how do we disable it? I thought all the did was add "battery statistics" one could view?

balls187 8y ago
Under Settings => Battery => Battery Health. The option to disable throttling only shows up if it's been applied to your phone.