The idea behind the app is great, and I do use it occasionally. All of the volunteers I have spoken to have been very helpful. The main problem is video quali

The idea behind the app is great, and I do use it occasionally. All of the volunteers I have spoken to have been very helpful. The main problem is video quality, and the fact that you can't just send the volunteer a clear photo to look at. It must be extremely frustrating to read something on a shaky blurry video call.