It is very possible that you are not solving a real problem for the intended target audiences. That is, the perception of your target audiences is either that

It is very possible that you are not solving a real problem for the intended target audiences. That is, the perception of your target audiences is either that they do not need the product or that it adds a layer of complexity they are not comfortable with (trust, potential source of other kind of support issues). I suggest trying to find other audiences/use cases for this technology. Sometimes it is the timing of the solution. If I remember well, in the pre-dotcom burst, Google was pitching Yahoo how efficient their algorithms for optimizing ad pricing with the idea of licensing technology, but at the time that optimization was a non-issue for Yahoo because they were essentially selling ads at any price they wanted.