When all the complex array of emotions you try to convey are filtered through a handful of letters, numbers, and symbols, it is very complicated. On top of tha

When all the complex array of emotions you try to convey are filtered through a handful of letters, numbers, and symbols, it is very complicated. On top of that add: - instant communication promoting brisk communication - multicultural participation, and different approaches to communication - reward for snarky comments (karma points/likes/dislikes/retoots/retweets/etc.) - age differences - language barrier - lack of netiquette training after the smartphone boom (second Eternal September) - lack in education and proper grammar - trolls Excellent communication is never a trivial matter.