I had an $800 electronic item that was delivered at 11:30 PM on a Friday night and was left outside of our office building where 300 people worked because we we

I had an $800 electronic item that was delivered at 11:30 PM on a Friday night and was left outside of our office building where 300 people worked because we were closed. Took massive effort to convince customer service i never got it. Of course it walked away before i went back Saturday morning to pick it up.