5 ms·

Define regularly. I can recall only 2 incidents this year. I think that's not too bad considering the level of traffic they have to contend with.

• lugg 8y ago
  > Define regularly More often than what is considered a standard 99.99% uptime SLA? (about an hour per year.) You seem to be making it out like a couple of days a year of lost [1] developer productivity is no big deal. That said, these things happen and you should probably check your workflows if you're all that blocked by GitHub being down.
  • metaphor 8y ago
    > More often than what is considered a standard 99.99% uptime SLA? GitHub SLA is 99.95% and apparently exclusive to Business Cloud customers[1]. [1] https://github.com/pricing https://github.com/pricing
    • dlahoda 8y ago
      It seems kind of 5 hours per year.
    • lugg 8y ago
      I wasn't saying it applied. Just what's expected from a large international company relied on by so many.
• Illniyar 8y ago
  Considering this is going on for several hours now, their SLA is down to at least 99.9 and going down by the hour. Their business SLA is 99.95% (though I have no idea what it refers to), so it's quite possible that they are in breach. Still not bad, but 2 incidents like this a year, is usually considered unacceptable for infrastructure service providers.
  • dudul 8y ago
    I wonder how they define their SLA though. If only some of the features are down, does it impact the SLA?