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That's not how Yelp works, though. It's not opt-in or even opt-out. I'd guess most businesses reviewed on Yelp have no relationship with Yelp. And ones with pr
by smelendez 8y ago
That's not how Yelp works, though. It's not opt-in or even opt-out. I'd guess most businesses reviewed on Yelp have no relationship with Yelp.
And ones with primarily bad reviews (which may not be their fault: cheap motels in particular seem to attract bad reviews from people who expect too much for the price) could just refuse to acknowledge any reviews.
Plus I think users are attracted to the illusion that the business doesn't know who they are. People would be less inclined to post reviews if they knew they'd be emailed directly to the business owner for sign off.