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A colleague recently pointed me to fakespot.com, where you paste the URL of a product (like an Amazon product) and (it seems) it does an ML type analysis to sco
by mancerayder 8y ago
A colleague recently pointed me to fakespot.com, where you paste the URL of a product (like an Amazon product) and (it seems) it does an ML type analysis to score the likelihood of fakeness in the aggregate of reviews with a score and then highlights the likely fake ones and why it thinks what it thinks.
There's surely a market for verification for customers as much as there's one for the criminally-minded sellers.
- shostack 8y agoWhich begs the question of why Amazon isn't offering this themselves, or doing it in the background in a way that prevents this from being the problem it is. I have to wonder at some level if in the short term this boosts their sales figures, but long term erodes trust in buying from them and diminishes their stranglehold. I used to trust Amazon reviews to the point I'd often not read a ton or research reviews else where before purchasing. These days I often opt to just buy from a retailer from a name brand. With Amazon increasing prices it often isn't much difference in price and there's better quality control. It has officially become a chore to buy something on Amazon if you care about doing any due diligence.
- TheCoelacanth 8y agoI would guess that the reason that Fakespot works is that not too many people use it (relative to the total number of Amazon users) so people writing fake reviews don't specifically try to beat it. Anything Amazon is doing, the people writing fake reviews will specifically try to counter, so Amazon has a much harder job cut out for them.