I heard from my city solicitor (whose office handles these FOIA requests) that one issue they have is that when people make requests of other city departments t

I heard from my city solicitor (whose office handles these FOIA requests) that one issue they have is that when people make requests of other city departments the default response is “go make a FOIA request” even in straightforward situations where they could easily give out the info directly (and used to, before the FOIA was passed). He said it’s annoying because it ends up putting a lot more workload on everyone.