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I'm not actively a manager at this point in time, given I'm only 1 of 3 in a still young startup. However, I managed teams for years prior, with upwards of 25 d
by wjossey 8y ago
I'm not actively a manager at this point in time, given I'm only 1 of 3 in a still young startup. However, I managed teams for years prior, with upwards of 25 direct & indirect reports when I was a director.
Frequency was 45 minutes every two weeks, but I'm receptive to the idea this should be weekly or monthly, depending on your team structure. Always find the cadence that helps you accomplish the goals of your 1:1s as a manager (so be flexible!).
I always walked during my 1:1s. When I managed people remote, we'd talk on the phone while I'd walk around. I find I actively listen far better when I'm moving. Obviously this comes down to preference, and I always deferred my preferences to that of my report. If they wanted to sit in an office or do a video call, we would do that.
Content varied. I strongly discourage pure status updates, but I'm not dogmatic about not talking about day-to-day work during these meetings. Utilizing the context of WHAT they are doing to discuss HOW they can improve is very useful, so you can still leverage "status-update" style conversations towards the improvement of your report.
Genuinely try to build an understanding of the human being you're having a 1:1 with. What makes them tick? What are their passions? How do they like to work? Who do they like to work with? What makes them feel insecure? Beyond just connecting with them as a human being, all of this information can help you to anticipate their needs and be proactive, rather than reactive.
Don't allow the meetings to be cut short (this is a general rule of thumb I have for team meetings & 1:1s). By making it clear that we were ALWAYS going to use the 45 minutes, I found my colleagues always came more well prepared with their own topics. If you allow it to cut short, people who are more introverted, or find 1:1s challenging, may use silence as a way to cut it short.
If you're a manager looking to groom a first time manager, have them run 1:1s with their peers. Make it clear to their colleagues that this person is interested in becoming a manager, and is looking to practice this skill. It gives them some time to hone this skill in a low-risk situation, and I've found everyone to be willing to be a team-player with this sort of setup.
Most managers I know take notes. I think the general rule is, be an active listener. Do whatever you need to do to retain all the information you need to retain.
Honestly, there's way more to 1:1s than I could write in a single HN post. Lots of info all around in these comments. No one size fits all, so seek to find the size that works for you and your team!