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Oh no, mind you, the work time is billed separately. I have no issues with that, obviously.
by minipci1321 8y ago
Oh no, mind you, the work time is billed separately. I have no issues with that, obviously.
- sokoloff 8y agoThe work time for the tech, of course. The markup (IMO) covers the risk (wrong part, bad part causing warranty work that they have to comp, stock shrinkage/obsolescence, cash cost of holding stock items [rather than charging you two truck rolls], etc.), the time/effort to find, order, receive, inspect, pay the invoice, etc. most of which is not done by the tech or is not billed by the tech as wrenching time.