At least the enterprise support people have a harder time just lying and making up stuff in order to close the ticket, as I have experienced consumer support re

At least the enterprise support people have a harder time just lying and making up stuff in order to close the ticket, as I have experienced consumer support reps to do. https://news.ycombinator.com/item?id=18072989 https://news.ycombinator.com/item?id=18072989