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This is very cool. One problem I see though is that most phone payment transactions happen over a regular phone call vs a dedicated session started over some IV
by paxy 8y ago
This is very cool. One problem I see though is that most phone payment transactions happen over a regular phone call vs a dedicated session started over some IVR system. It would be very cool for businesses to be able to, say, have a payment bot join the call and then leave once the transaction is done.
- tyingq 8y agoSounds like they addressed this. " For a more personalized experience, employees can also walk customers through an order over the phone: when it’s time to collect the payment, the agent activates Twilio <Pay>" Of course, larger places have their own non-Twilio Voice PBX and lines, so I'm not sure if this approach only works if the call originally came in via Twilio.
- mahmoudimus 8y agoIf you're interested in seeing a demo on this, I'd love to talk.