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From the linked post: "when it’s time to collect the payment, the agent activates Twilio <Pay> to let the customer enter payment info using their keypad—agents
by usaphp 8y ago
From the linked post: "when it’s time to collect the payment, the agent activates Twilio <Pay> to let the customer enter payment info using their keypad—agents can follow the customer’s progress, but won’t see or hear the card details."
- ElBarto 8y agoYes, this is pretty standard. I recently pay my home insurance's renewal that way (Europe). However, these days many systems use voice recognition rather than having to key in numbers. I'm guessing that this is on Twilio's roadmap.