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According to this page (https://thehelm.com/pages/technology https://thehelm.com/pages/technology), the following is logged. * Name, address, payment informati

According to this page (https://thehelm.com/pages/technology https://thehelm.com/pages/technology), the following is logged. * Name, address, payment information, domain, DNS records * Device diagnostics (such as temperature), software versions, enabled services, connection status, connection type, serial number * Anything related to customer support, including information customers provide So plenty of information to uniquely identify a system. The last bullet is a little concerning as it seems to be a catch-all.

ryan-c 8y ago
I don't see what the issue with uniquely identifying a system is. The main metadata of concern is what other mail servers are being interacted with.
- johntash 8y ago
  If everything has to go through their relay, they can pretty easily see what mail servers are being interacted with.
  - newman314 8y ago
    Thanks. Please see my other questions here. https://news.ycombinator.com/item?id=18243685 https://news.ycombinator.com/item?id=18243685
  - ryan-c 8y ago
    Yes, but they don't have to log that, and given the way the system is described there's no reason it would by default.
gsreenivas 8y ago
The last bullet isn't intended to be a catch-all but to reflect the fact that we can't control what customers provide us via customer support.