My dad told me a simple hack last year when dealing with calling cell phone companies. When you're first told by voice recognition to vocally describe what you

My dad told me a simple hack last year when dealing with calling cell phone companies. When you're first told by voice recognition to vocally describe what you need, say 'cancel service'. You'll be helped much faster than you would if you described the problem accurately, since they care much more about getting people to continue paying that are on the verge of not doing that anymore. The first person that talks to you doesn't really know what you said (only that the call was directed to them), but when you describe what you really need help with, they redirect you to where you need to be. For some reason it's much faster this way, maybe because being redirected by a human instead of the computer doesn't put you in such a long queue.