I won't argue any of your UI opinions other than to say that riot - which is only one of the many possible clients [1] over the matrix protocol - is still in ea

I won't argue any of your UI opinions other than to say that riot - which is only one of the many possible clients [1] over the matrix protocol - is still in early days, and is getting better with each version. That being said, as far as having to remember everyone's matrix id, I'm sure users had similar complaints back when email addresses were still novel. I'm sure conceptual address books will be a thing in future matrix clients - both riot as well as others. Failing that, you can always submit a feature request! [2] [1] https://matrix.org/docs/projects/clients-matrix https://matrix.org/docs/projects/clients-matrix [2] https://github.com/vector-im/riot-web https://github.com/vector-im/riot-web