3 ms·

https://www.ribbonfarm.com/2013/04/03/the-locust-economy/ https://www.ribbonfarm.com/2013/04/03/the-locust-economy/ > He added one little factoid I did not kno

by shoo 8y ago

https://www.ribbonfarm.com/2013/04/03/the-locust-economy/ https://www.ribbonfarm.com/2013/04/03/the-locust-economy/ > He added one little factoid I did not know: offering a Groupon deal is by now so strongly associated with a desperate, dying restaurant that professional food critics tend to write off any restaurant that offers one without even trying it.

DonHopkins 8y ago
Sounds like Sauce's Trip Hosley made the right call hanging up the phone when Groupon's Andrew "Andy" Johnston called: http://sfist.com/2013/08/19/groupon_salesman_threatens_restaura.php http://sfist.com/2013/08/19/groupon_salesman_threatens_resta... >Groupon Salesman Threatens Restaurateur Because He Hung Up On Him, Gets Canned >Groupon Area Sales Manager Andrew Johnston got on the horn to Sauce restaurant last Friday, and spoke with partner Trip Hosley, a co-owner of Sauce's two locations. As the Inside Scoop reports, Hosley was busy at the time of the call and had had enough negative experiences with Groupon to not want to waste another minute on the phone with a salesperson. >Johnston, though, took things in a pretty unprofessional direction, however, when he shot off an email to Hosley right after the call threatening to bring down the wrath of bad Yelp reviews on him in response to his rude hangup. To wit: >Hi Trip! >I sincerely appreciate you hanging up on me. As a resident of San Francisco for over 25 years, I have a huge network of friends (ages 25-40) that all are extremely active on Yelp as well as other social media. I will gladly let them know how you treated me as well as my feelings about the people who run Sauce. >Go Giants! >Andy https://www.facebook.com/SauceSF/posts/unbelievable-customer-service-email-from-groupon-threatening-me-with-bad-yelps-f/10151880503224575/ https://www.facebook.com/SauceSF/posts/unbelievable-customer... >Andy, >You must be new to cold calling, you might want to develop a thicker skin, or work for a less despised company. >Despite what you might think, you have NO right to my time. I told you that I was not interested and asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon since our last, horrific, experience with your company. I do not have to give you any more chances, you do not have the right to interrupt me, take time away from my already busy day or to force me to listen to how new and wonderful Groupon is, I am not interested. You would be saving yourself time and energy by removing me from your call list, and focusing on business with whom your company has not already burned bridges. >We had a relationship with Groupon, Groupon messed it up, we no longer want to have a relationship with Groupon, end of story. After two or three years it would seem like you could respect my wishes as a business owner not to deal with your company and leave me alone. >All the best, >Trip I wonder if Andrew "Andy" Johnston and his huge network of friends (ages 25-40) were an inspiration for that 2015 "You're Not Yelping " South Park episode, and if they have a good time eating boogers and cum: https://www.youtube.com/watch?v=pDlR_ccnZww https://www.youtube.com/watch?v=pDlR_ccnZww Historic discussion with archive links, showing how "Andy" actually carried through with his threats, and had a history of writing many fake reviews a day for quite some time (which apparently got him promoted to "area sales manager"): https://news.ycombinator.com/item?id=6229410 https://news.ycombinator.com/item?id=6229410
xianb 8y ago
https://twitter.com/kenjennings/status/339170784406810624 https://twitter.com/kenjennings/status/339170784406810624
- atroz 8y ago
  Sounds like something someone who can afford to spend $300 on a meal would say.
  - rad_gruchalski 8y ago
    If you’re making food for people who spend $300 for a meal, why would you suddenly offer discounts.
- tekstar 8y ago
  someone replied with an actual study, "The Groupon Effect on Yelp Ratings: A Root Cause Analysis" https://arxiv.org/abs/1202.2369 https://arxiv.org/abs/1202.2369

by shoo 8y ago

DonHopkins 8y ago

Sounds like Sauce's Trip Hosley made the right call hanging up the phone when Groupon's Andrew "Andy" Johnston called: http://sfist.com/2013/08/19/groupon_salesman_threatens_restaura.php http://sfist.com/2013/08/19/groupon_salesman_threatens_resta... >Groupon Salesman Threatens Restaurateur Because He Hung Up On Him, Gets Canned >Groupon Area Sales Manager Andrew Johnston got on the horn to Sauce restaurant last Friday, and spoke with partner Trip Hosley, a co-owner of Sauce's two locations. As the Inside Scoop reports, Hosley was busy at the time of the call and had had enough negative experiences with Groupon to not want to waste another minute on the phone with a salesperson. >Johnston, though, took things in a pretty unprofessional direction, however, when he shot off an email to Hosley right after the call threatening to bring down the wrath of bad Yelp reviews on him in response to his rude hangup. To wit: >Hi Trip! >I sincerely appreciate you hanging up on me. As a resident of San Francisco for over 25 years, I have a huge network of friends (ages 25-40) that all are extremely active on Yelp as well as other social media. I will gladly let them know how you treated me as well as my feelings about the people who run Sauce. >Go Giants! >Andy https://www.facebook.com/SauceSF/posts/unbelievable-customer-service-email-from-groupon-threatening-me-with-bad-yelps-f/10151880503224575/ https://www.facebook.com/SauceSF/posts/unbelievable-customer... >Andy, >You must be new to cold calling, you might want to develop a thicker skin, or work for a less despised company. >Despite what you might think, you have NO right to my time. I told you that I was not interested and asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon since our last, horrific, experience with your company. I do not have to give you any more chances, you do not have the right to interrupt me, take time away from my already busy day or to force me to listen to how new and wonderful Groupon is, I am not interested. You would be saving yourself time and energy by removing me from your call list, and focusing on business with whom your company has not already burned bridges. >We had a relationship with Groupon, Groupon messed it up, we no longer want to have a relationship with Groupon, end of story. After two or three years it would seem like you could respect my wishes as a business owner not to deal with your company and leave me alone. >All the best, >Trip I wonder if Andrew "Andy" Johnston and his huge network of friends (ages 25-40) were an inspiration for that 2015 "You're Not Yelping " South Park episode, and if they have a good time eating boogers and cum: https://www.youtube.com/watch?v=pDlR_ccnZww https://www.youtube.com/watch?v=pDlR_ccnZww Historic discussion with archive links, showing how "Andy" actually carried through with his threats, and had a history of writing many fake reviews a day for quite some time (which apparently got him promoted to "area sales manager"): https://news.ycombinator.com/item?id=6229410 https://news.ycombinator.com/item?id=6229410

xianb 8y ago

https://twitter.com/kenjennings/status/339170784406810624 https://twitter.com/kenjennings/status/339170784406810624

atroz 8y ago
Sounds like something someone who can afford to spend $300 on a meal would say.
- rad_gruchalski 8y ago
  If you’re making food for people who spend $300 for a meal, why would you suddenly offer discounts.
tekstar 8y ago
someone replied with an actual study, "The Groupon Effect on Yelp Ratings: A Root Cause Analysis" https://arxiv.org/abs/1202.2369 https://arxiv.org/abs/1202.2369