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Did the OP actually try the support option? It took me less than a painless 10 minutes over chat with support (and most of that was me asking if the discover we
by mattnewton 8y ago
Did the OP actually try the support option? It took me less than a painless 10 minutes over chat with support (and most of that was me asking if the discover weekly model they had created for me would be ported over too, which seemed to have been highly tuned lately. The support person could not say and probably didn’t know what I was asking about)
- thewarpaint 8y agoOP here, haven't tried yet but I think my point stands that this is something enough users want to make it a proper feature rather than a "workaround". Might be wrong, though.
- mattnewton 8y agoIMO they did come up with a solution for it, via support. I think it is interesting that people (seemingly) won’t try the solution because it involves talking to support and that has such a connotation of being a costly time sink from people’s terrible experiences with support contacts in the past. Maybe that means Spotify needs to rethink their solution? Apparently they lost at least one subscriber to Apple Music in this thread because that person was adverse to contacting support and would rather switch services altogether. I wonder if that’s a real trend among people now.
- thewarpaint 8y agoDefinitely agree that they need to rethink it. Look at their community center, how many hours has Support spent on doing this process manually, over and over again, in the last year alone? https://community.spotify.com/t5/forums/searchpage/tab/message?q=unlink%20facebook&collapse_discussion=true https://community.spotify.com/t5/forums/searchpage/tab/messa...
- agentdrtran 8y agoI tried contacting spotify about this and they told me to wait several months until my subscription expired and then create a new account.