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IMO, reaching out to them with a neutral tone (not overly friendly) is the best approach you can try. If they are not responding after reasonable number of (and
by murukesh_s 8y ago
IMO, reaching out to them with a neutral tone (not overly friendly) is the best approach you can try. If they are not responding after reasonable number of (and sure it's been reached) attempts, you could try either legal options or try other options like to sell the same product as a competitor and/or openly shame the company.