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Any business large enough to have call centre like operations - and the cost-centre mindset that goes along - where people are underpaid and pressured to take

Any business large enough to have call centre like operations - and the cost-centre mindset that goes along - where people are underpaid and pressured to take as many calls as they can?

feanaro 8y ago
Naming and shaming of sufficient magnitude would put pressure to select for more strict customer service representatives. If they could get fired for doing that, they would think twice.