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But you can give that answer to any question they ask. That's what fake answers are all about.
by dhimes 8y ago
But you can give that answer to any question they ask. That's what fake answers are all about.
- munk-a 8y agoIt depends, in the cases that they ask you for the answer you have control, but sometimes security question like things will just end up being personal data queries like "To what address did we send account statements in June of 2016" and if a bank (or whatever) asks questions like that to confirm identity over the phone there's no way you can compel them to do otherwise, short of taking your business elsewhere. Techniques like asking them to add a note to your account or flag it as locked... those only work if the CS people read and obey them, often times social engineering attempts will re-dail CS lines until they find someone who is tired or generally sloppy and get them to push the change through.