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> I'm saying that, given a generic human Slack user, Slack's design team is optimizing for engagement. They are making explicit choices about how/where/why to s
by p1necone 8y ago
> I'm saying that, given a generic human Slack user, Slack's design team is optimizing for engagement. They are making explicit choices about how/where/why to show notifications and how the @ commands work, and their goals are to _increase engagement on Slack_.
I don't see this, Slack seems to have a pretty simple feature set to me.
There's a different kind of notification for direct messages, and situations where someone consciously decides to flag a specific person in a channel message. (All features that aren't unique to Slack, and that I would expect any chat application to have).
What would you expect it to do differently? It seems like the Slack devs are just making the notifications behave the way that I would intuitively expect them to behave, and how most people use IRC or other group chat apps.
- Benjammer 8y agoWhat do you mean, you "don't see this"? What else would their goals be?
- p1necone 8y agoI don't see it as in I don't see anything in Slacks design that seems to be because of what you said. What incentive does Slack have to focus on metrics like "engagement" rather than building a genuinely useful product. They just charge the customer for it, they aren't an ad driven social network like Facebook where "engagement" actually directly translates to revenue.