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See, you're still missing my point. You are still jumping to the level of how _you_ emotionally feel about Slack and how _you_ choose to interact with it. I'm

See, you're still missing my point. You are still jumping to the level of how _you_ emotionally feel about Slack and how _you_ choose to interact with it. I'm saying that, given a generic human Slack user, Slack's design team is optimizing for engagement. They are making explicit choices about how/where/why to show notifications and how the @ commands work, and their goals are to _increase engagement on Slack_. Their motivations are antithetical to the motivations of Slack's users, who would explicitly like to see _less_, but _more efficient_ engagement ("email is full of crap I never check it, with Slack I can mute certain channels," etc).

p1necone 8y ago
> I'm saying that, given a generic human Slack user, Slack's design team is optimizing for engagement. They are making explicit choices about how/where/why to show notifications and how the @ commands work, and their goals are to _increase engagement on Slack_. I don't see this, Slack seems to have a pretty simple feature set to me. There's a different kind of notification for direct messages, and situations where someone consciously decides to flag a specific person in a channel message. (All features that aren't unique to Slack, and that I would expect any chat application to have). What would you expect it to do differently? It seems like the Slack devs are just making the notifications behave the way that I would intuitively expect them to behave, and how most people use IRC or other group chat apps.
- Benjammer 8y ago
  What do you mean, you "don't see this"? What else would their goals be?
  - p1necone 8y ago
    I don't see it as in I don't see anything in Slacks design that seems to be because of what you said. What incentive does Slack have to focus on metrics like "engagement" rather than building a genuinely useful product. They just charge the customer for it, they aren't an ad driven social network like Facebook where "engagement" actually directly translates to revenue.

p1necone 8y ago

> I'm saying that, given a generic human Slack user, Slack's design team is optimizing for engagement. They are making explicit choices about how/where/why to show notifications and how the @ commands work, and their goals are to _increase engagement on Slack_. I don't see this, Slack seems to have a pretty simple feature set to me. There's a different kind of notification for direct messages, and situations where someone consciously decides to flag a specific person in a channel message. (All features that aren't unique to Slack, and that I would expect any chat application to have). What would you expect it to do differently? It seems like the Slack devs are just making the notifications behave the way that I would intuitively expect them to behave, and how most people use IRC or other group chat apps.

Benjammer 8y ago
What do you mean, you "don't see this"? What else would their goals be?
- p1necone 8y ago
  I don't see it as in I don't see anything in Slacks design that seems to be because of what you said. What incentive does Slack have to focus on metrics like "engagement" rather than building a genuinely useful product. They just charge the customer for it, they aren't an ad driven social network like Facebook where "engagement" actually directly translates to revenue.