Same thing here - recently (and reluctantly) ordered some fridge repair parts from Amazon after I couldn't find them anywhere else and instead of new, was shipp

Same thing here - recently (and reluctantly) ordered some fridge repair parts from Amazon after I couldn't find them anywhere else and instead of new, was shipped 'factory-recertified' parts, fulfilled by Amazon. Tried to log reviews but the review was rejected because it wasn't specific enough in their opinion. I racked my brain for 2 seconds trying to add specificity to a fridge part review but my 2nd attempt was rejected as well. Had to fix the fridge so return wasn't an option though I will order new spares from somewhere else now in anticipation of early failure of these inadvertent refurbs. I have had an Amazon account since 2000 and I find myself using it less and less. It is just an encumbrance now generally, which is sad given how wonderful it actually used to be.