In my experience the use of a chatroom has been nothing but positive. We use Google Chat and it's largely where I do most of my work even. I'm able to talk to a

In my experience the use of a chatroom has been nothing but positive. We use Google Chat and it's largely where I do most of my work even. I'm able to talk to any person in the organization (which is very spread out physically) instantly. All of my coworkers share information and ask each other questions either directly or in our shared rooms and all of that can be easily searched and found by anyone else who needs it. Maybe it's just something Chat does better than Slack (no experience with it) but I can mute any person, room, or conversation in a room. Personally I don't use sound notifications so maybe that's more of a bother. Since Chat is just a tab I have open I can just look up and see the icon colour change when something new shows up (blue for new message, red for new direct message). All of this also really hinges on the type of work you do I guess as well.