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I too have run into issues with AMZN they started out being great then slowly but surely they started doing tiny things that have caused me to remove their book

I too have run into issues with AMZN they started out being great then slowly but surely they started doing tiny things that have caused me to remove their bookmarks and unbsubscribe to the daily emails that were drawing me back in. The last straw was when I ordered a tri-wing tipped screw driver to repair a WII console, the seller was from China and it took 3 weeks longer for the package to arrive than the six week estimated delivery time, when I opened the package it was a regular Philips head driver. I tried to post a review about the poor service and incorrect item and was blocked from doing so until I went through the AMZN mediation process, which is totally unacceptable,I should be able to let other people know about my opinion and experience with a seller otherwise what is the point of even showing customer reviews?

arkades 8y ago
> so until I went through the AMZN mediation process I had a similar experience recently. Amazon bounced my review for “tone.” I went back and removed the harshest words (“garbage”), softened the criticisms, and resubmitted. It’s been weeks and it’s still not up. At this point, not even fakespot redeems Amazon. What use is filtering out fake third party reviews if amazon is complicit in inflating the reviews?
- jxramos 8y ago
  wow that's pretty alarming to think I'm not seeing all the customer reviews.
- SirYandi 8y ago
  Also, Fakespot is a bit of a slog to use. Manually copying the url for multiple products can take quite a while. I would be interested in a browser add on or similar that modified the Amazon search results with Fakespot's data.
abawany 8y ago
Same thing here - recently (and reluctantly) ordered some fridge repair parts from Amazon after I couldn't find them anywhere else and instead of new, was shipped 'factory-recertified' parts, fulfilled by Amazon. Tried to log reviews but the review was rejected because it wasn't specific enough in their opinion. I racked my brain for 2 seconds trying to add specificity to a fridge part review but my 2nd attempt was rejected as well. Had to fix the fridge so return wasn't an option though I will order new spares from somewhere else now in anticipation of early failure of these inadvertent refurbs. I have had an Amazon account since 2000 and I find myself using it less and less. It is just an encumbrance now generally, which is sad given how wonderful it actually used to be.

arkades 8y ago

> so until I went through the AMZN mediation process I had a similar experience recently. Amazon bounced my review for “tone.” I went back and removed the harshest words (“garbage”), softened the criticisms, and resubmitted. It’s been weeks and it’s still not up. At this point, not even fakespot redeems Amazon. What use is filtering out fake third party reviews if amazon is complicit in inflating the reviews?

jxramos 8y ago
wow that's pretty alarming to think I'm not seeing all the customer reviews.
SirYandi 8y ago
Also, Fakespot is a bit of a slog to use. Manually copying the url for multiple products can take quite a while. I would be interested in a browser add on or similar that modified the Amazon search results with Fakespot's data.

abawany 8y ago

Same thing here - recently (and reluctantly) ordered some fridge repair parts from Amazon after I couldn't find them anywhere else and instead of new, was shipped 'factory-recertified' parts, fulfilled by Amazon. Tried to log reviews but the review was rejected because it wasn't specific enough in their opinion. I racked my brain for 2 seconds trying to add specificity to a fridge part review but my 2nd attempt was rejected as well. Had to fix the fridge so return wasn't an option though I will order new spares from somewhere else now in anticipation of early failure of these inadvertent refurbs. I have had an Amazon account since 2000 and I find myself using it less and less. It is just an encumbrance now generally, which is sad given how wonderful it actually used to be.