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A large class of features are necessary for scaling: those that automate something that previously required a support call. Handling all the KYC verification fo
by tlb 8y ago
A large class of features are necessary for scaling: those that automate something that previously required a support call. Handling all the KYC verification for every state and country, for example, takes a lot of engineering.
- contingencies 8y agoMy impression was most businesses in the space outsource this to specialist providers for legal reasons before and above internal process scaling reasons.
- tlb 8y agoFraud prevention, compliance, and security are the actual hard parts of running a cryptocurrency exchange. Doing these things well has largely determined the winners and losers in the space. I don't know of any major cryptocurrency exchange that outsources them.