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If so I hope it works, since "Right To Repair" is itself an attention diverter from what most of the public actually wants/needs and what should really be in la
by xoa 8y ago
If so I hope it works, since "Right To Repair" is itself an attention diverter from what most of the public actually wants/needs and what should really be in law, even if they don't have words for it: a right to have problems dealt with at zero monetary cost for a reasonable period of time in line with the sticker price. "Repairability" is one possible tool in the box to help accomplish this, but for most people it's a tool, not a goal in and of itself. Even on HN where there are a lot of people who want to be able to tinker there are also tons of people who don't want to have to tinker, who appreciate being able to dig in where they like but not need to elsewhere.
And repairability forces tradeoffs of its own in other product qualities that people care a great deal about. The frustration people feel over the USA's crappy warranty and consumer protection policies is real and well deserved, but the repair thing is red herring from actually fixing that. In general legislation should focus on goals not means, means change rapidly and different people will desire different tradeoffs, that's what markets are actually good at figuring out. They don't have goals themselves, but they're good at optimizing towards goals and then dynamically adjusting over time.
I don't think the "right to repair" groups are all astroturfers and PR campaigns themselves, as well as companies that stand to profit I'm sure there are a few tinkerers who genuinely want it and a much bigger group that just hasn't thought deeply about it, but it's still frustrating to see all this energy finally boil up and end up in something that could be actively harmful to some stuff people like and misses the chance to actually internalize another set of costs and make everything work better. "Right to have dealt with for a time proportional to price paid" doesn't at all roll off the tongue as well but it'd be much better law.
Edit: I hope people will not get too bogged down with lack of implementation details here, this post is not a research paper and I could have been more precise (and maybe doing such a thing would genuinely be a worthwhile exercise). Objections have been raised about accidental breakage for example, and I got confused by one reply, while I think the price should remain external for that one but can see an argument that the availability for an extra time period should not. Ie., if you break it then the manufacturer isn't on the hook for the cost (though you can insure) but the manufacturer should still be required to deal with it at cost for an extended time, maybe even after the main coverage period ends. The main take home I wanted to argue was that "repairability" is just one tool in the box, and at least in the legislation attempts I've seen there doesn't seem to be acknowledgement that features like security, worse active matter to dead matter ratios, and durability can all be negatively impacted by "repairability". Implementation details would absolutely have to be carefully examined and argued about, but I stand by the goal being that products "last a reasonable time" and should never be a lottery for the public.
None of us should have to wonder about invisible failure rates and repair/replace costs of any sort when browsing the aisle in a store or pages online, that should be the responsibility of whomever is making it. They're the ones best placed to price it in, and to work and innovate to make that price lower or the value higher in whatever way they deem fit.
- thecatspaw 8y ago> a right to have problems dealt with at zero monetary cost for a reasonable period of time in line with the sticker price so If I am clumsy and accidentially break my display of my macbook (entirely my fault), apple should replace it for free?
- Cthulhu_ 8y agoApple could offer insurance, knowing full well how often accidents happen and how fragile mostly their phones are. Insurance is for accidents; warranty is for their failures. And they have had a number of problems with pretty much every generation of product that would fall under warranty - delaminating screens (got it), broken speakers (got it), antennagate, etc.
- simion314 8y agoAnd if the 2 years of warranty is over and my product breaks should I throw the device?
- slantyyz 8y agoI had one of those early 2011 Macbook Pros that had the overheating GPU problem. That overheating problem was well known, and it took a long time for Apple to recognize the problem and issue a repair order. It was long enough that the AppleCare expired for those who got the MBP right after release, like me. Because the problem was really bad (logic board replacements had the same issue, and the problem would recur within a couple of months) that a lot of people who had bricked MBP's disposed of them, sometimes at a heavy loss. I was lucky I didn't throw my bricked MBP in the bin, so when the repair order finally arrived months after my MBP bricked, I was able to get it fixed. I had switched to Windows in that time, and I ended up unloading it to a friend of mine (with full disclosures of its lineage).
- simion314 8y agoI own a second hand Macbook, it has an issue with the screen and a slow harddrive, I am not fixing it because I do not use it anymore (I never liked laptops and this was the cheapest way I could test on a Mac at that time). If Apple had it's way in future in a similar scenario, I could not fix it locally and cheap or the working parts could not be reused to fix other people devices. I had a laptop that broke before(my fault), I went with it at shop and the motherboard needed to be replaced, I did not want to spend money on that but I could sell to them my remaining working components if I wanted too(screen and RAM) I did that and I still have somewhere the CPU,motherboard and the rest of the components.