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Basically Linode competes on customer service and support!

• borism 16y ago
  that's futile in the commodity business
  • tomjen3 16y ago
    Is it? This isn't coal and steel we are talking about.
    • apl 16y ago
      It will be in the long run.
• sedachv 16y ago
  If by customer service and support, you mean reliability, then I agree with you. The whole point of buying hosting is it should just stay up. Prompt customer support isn't worth very much when you have to use it to find out why your server went down.