That's not what happens though -- people have shrieking tantrums that you aren't doing X for free, or enough, or high quality enough, or that an engineer made a

That's not what happens though -- people have shrieking tantrums that you aren't doing X for free, or enough, or high quality enough, or that an engineer made a mistake, etc etc etc... And if you ask why they trusted their incredibly precious things to a service for which they don't pay, you get yelled at more. eg "You said free, and now you're telling me I can't store 20TB of videos on your service! Un-fucking-believable". Cue all the statements (from free customers) that they'll never pay :rolleyes: See also the threads on here when a company has increased prices.