4 ms·
Agreed, pathogenic designs can come out of poor success metrics. Some low level PM was tasked with optimizing time-on-site. They had some negative user feedba
by sf_rob 8y ago
Agreed, pathogenic designs can come out of poor success metrics.
Some low level PM was tasked with optimizing time-on-site. They had some negative user feedback, but it didn't show up in their low sample UR and segmented rollout. Since they had good results in their primary success metrics and the secondary metrics did not tell a consistent story, they rolled it out to 100%. Any negative feedback from there was chalked up to change aversion among a small segment of users.
- PhasmaFelis 8y agoThat's still too optimistic. You're assuming that they weren't fully aware of the problem, and would have fixed it if they could. The truth is that they only care about problems that could impact their bottom line. See the Sean Parker interview: https://www.axios.com/sean-parker-unloads-on-facebook-god-only-knows-what-its-doing-to-our-childrens-brains-1513306792-f855e7b4-4e99-4d60-8d51-2775559c2671.html https://www.axios.com/sean-parker-unloads-on-facebook-god-on...