I think it being a business doesn't preclude their empathy. I'm sure most therapists care about their patients. I care about the software projects I'm on, and

I think it being a business doesn't preclude their empathy. I'm sure most therapists care about their patients. I care about the software projects I'm on, and really want them to succeed, and my clients to gets lots of value out of those projects. But I'm not going to work for them for free. If you want to talk to someone for free there are friends, family and acquaintances. But that comes with its own set of obligations. If every time I saw a friend I complained about the same issues over and over again I wouldn't have many friends.