I can see my tone being snarky. Sorry for that. But yes, I can draw a ton of parallels between how the change management and RFC process (request for change in

I can see my tone being snarky. Sorry for that. But yes, I can draw a ton of parallels between how the change management and RFC process (request for change in this case) is used by more traditional companies and the OP’s post. ITIL is no holy grail, far from it, but some things invented in enterprise IT in the 1980’s have a tendency to resurface in some guise or form years later.