> A business having constant issues with Windows updates breaking machine needs to hire better people [...] What if I only have 5 employees and just want to us

> A business having constant issues with Windows updates breaking machine needs to hire better people [...] What if I only have 5 employees and just want to use the computers with MS Office and another industry specific program on it? Do I need to hire a dedicated technician to make sure my PC is running or do I want the OS manufacturer that I pay to deliver a product that isn't suddenly deleting my data? There are some smaller IT shops doing IT support for SMB but they can't come in every day and the customers are often not skilled enough to notice that something is wrong. Like losing valuable data through Windows and incremental backups.