5 ms·
A personal anecdote: I was working at a small (~30 person) company that had 9 developers leave within the span of a few months due to the same set of fundament
by pyrophane 8y ago
A personal anecdote:
I was working at a small (~30 person) company that had 9 developers leave within the span of a few months due to the same set of fundamental complaints.
Several people posted reviews on Glassdoor. The reviews were negative but did not violate Glassdoor's content policy as far as any of us could tell (no naming individuals or making personal accusations, etc). Company had a 1.x star rating for a time.
After a bit, the company becomes "actively engaged" on Glassdoor and responds to several of the complaints. Even posts a couple of 5-star reviews from managers praising the company. Whatever.
Anyway, shortly after that one of us noticed that several of the negative reviews had disappeared. Someone logged in and saw that their review had been rejected for "violating the content policy." Their best guess was that someone from the company had flagged it and Glassdoor took it down, and that's where I have two issues with Glassdoor that inform my perspective on the quality of their reviews:
1. They did not notify the people whose reviews were taken down that their review had been removed. If they hadn't been closely following the company's profile they never would have noticed.
2. Glassdoor didn't provide any specific feedback on why the review was taken down.
So, because of this experience I don't have much faith in Glassdoor reviews to be accurate: I believe that Glassdoor makes it possible for companies who want to "manage" their profile to do so. I don't think they do it explicitly, but it certainly looks to me like their process is designed to enable it. Also, this lines up with their incentives: they make their money from the employers, no?
- whamlastxmas 8y agoI left a negative review on Glassdoor once that was entirely merited and it didn't even make it past moderation
- pyrophane 8y agoOur experience was somewhat different. Most of the reviews were initially posted. One was rejected for a reason that did actually make sense, but was approved with changes. It wasn't until later that they were rejected and quietly removed.
- moltar 8y agoTo add to that. I feel like they encourage shit posting when they force users to leave a review to read other reviews. Some people might get grumpy from that alone and leave some bullshit.
- weliketocode 8y agoI saw this exact scenario happen as well. A startup had some turnover and several negative glassdoor reviews (none of which were mine). At this point, HR started posting absurdly fake reviews and then a week or two later all but one of the negative reviews had been removed. The company even went so far as to announce in an all-hands how detrimental it was to post negative reviews on Glassdoor and solicited any and all positive feedback.
- rl3 8y agoThis is essentially Yelp's business model.