And it's one thing if they actually appreciate your help. In places that people don't realize it's part of their job to learn the tools, it often turns into co

And it's one thing if they actually appreciate your help. In places that people don't realize it's part of their job to learn the tools, it often turns into complaints of "why they designed it that way?" going on and on with dissatisfaction of the system that doesn't read their mind. (And certainly, they will come back with the same question in few days...) I've been there a decade ago and it was DRAINING that I was just better off not offering the help altogether.