I disagree. You tell them how to do it. You ensure they have no questions. You have them show you that they know how. Then you destroy their work area with a h

I disagree. You tell them how to do it. You ensure they have no questions. You have them show you that they know how. Then you destroy their work area with a hammer when they come back for more help on the same thing. (obviously humor) It's just like teaching. Source: I'm the 'excel guy' in my service area. I tell them I'll show you twice and I'll make sure you don't have any questions. Then I'll show you youtube videos. I'm not in the business of 'doing' for anyone.