^ This. Office Excel Guy is just glorified IT help desk. People don't want an explanation, don't want to learn how to use excel necessarily. They want want to p

^ This. Office Excel Guy is just glorified IT help desk. People don't want an explanation, don't want to learn how to use excel necessarily. They want want to push one button, and get a result. Spend longer than 5 minutes explaining it and you will be told you're wasting their time. You spend time explaining on what is essentially deaf ears, and being on call all the time