One of the best things about Amazon Basics is the simplicity of their 1 year warranty. If you got it in the last 12 months, call Amazon and explain the problem

One of the best things about Amazon Basics is the simplicity of their 1 year warranty. If you got it in the last 12 months, call Amazon and explain the problem to them. They'll likely send you a replacement and probably refund your money, if the issue continues.