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If you don't want to be nullrouted at the first abuse or DMCA complaint, I recommend more professional hosters like Hetzner or OVH. They will forward abuse mail
by zaarn 8y ago
If you don't want to be nullrouted at the first abuse or DMCA complaint, I recommend more professional hosters like Hetzner or OVH. They will forward abuse mail to you first and only react themselves if you ignore the mails entirely and repeatedly do nothing about it.
- sitepodmatt 8y agoYou don't have to go Hetzner or OVH to get some sensibility. We've worked with Linode over a somewhat dubious overreaching copyright claim some years ago, they were professional and available and we had some back and forth whilst my client sought legal advice, in the end it wasn't completely frivolous, we had to give an inch instead of a mile the legal compliantee desired. This was over a period of a few days and we were never suspended, we made the small modification, Linode was happy, compliantee went quiet eventually, we carried on... I wouldn't trust DigitalOcean with this fire first ask questions later approach especially given the technical nature of OPs setup.