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Jira is the worst bug tracking tool I've ever used.

• hn_throwaway_99 8y ago
  I feel like Jira is like democracy: it's the worst bug tracking tool there is, except for all the other ones.
  • yborg 8y ago
    That was true for some time, but they're making me miss Bugzilla now. I spend increasing amounts of time just watching Jira load it's ever more bloated UI.
  • deleted 8y ago
    [deleted]
  • ashelmire 8y ago
    I’ve been upgrading a todo app into an issue tracking tool, and I already find it to be more useful than Jira. I also have the misfortune of being our Jira admin, so I have more reasons than most to hate it.
• benatkin 8y ago
  I think it depends on how it's configured and on the team's workflow. It really sucked at my second to last job, but at my most recent job it was reasonably usable, in that about half the time it was better than a comparable tool like Pivotal Tracker or Asana, and about half the time it was worse. A good and bad thing about it is that it isn't a typical single page app - good because it has fewer glitches and bad because it is more tedious in some places than Asana or Pivotal.
  • knocte 8y ago
    You may be right, pivotal might be even worse. Haven't used Asana.
    • benatkin 8y ago
      I have a lot of respect for Pivotal Tracker. It's a really elegant design, it is just missing a good detail view on issues, like GitHub's with history, comments, convenient deep linking, markdown, syntax highlighting, integrations, etc. Trello has a good detailed view for its cards, but not as good as GitHub.
      • BigJono 8y ago
        PT has hands down one of the worst UIs I've ever seen in a tool. It's an absolute clusterfuck next to something like Trello.
        • benatkin 8y ago
          I disagree, if the project is organized the way PT is intended, it's nice. If you have too many cards, or too much information with each card, it gets cluttered, and handles clutter worse than JIRA or Asana.
    • Latteland 8y ago
      The worst is team foundation server. Jira is better than tfs.
• gliderecord 8y ago
  Have you tried HP’s Quality Center (QC)?
  • knocte 8y ago
    LOL. Never. But you say it like if that one was the VisualSourceSafe of bugtracking tools.
    • TJSomething 8y ago
      Having used both HP QC and Microsoft Team Foundation Server (the successor to VSS) for issue tracking, I have to say that Jira is better than TFS is better than QC. The big problem I ran into is that many teams had different fields and TFS and QC showed them all. This is a huge problem when there are well over 100 teams.
    • oblio 8y ago
      It is.
• saudioger 8y ago
  to be fair, I've never seen a good bug tracking tool
  • knocte 8y ago
    Taiga and GitlabIssues are not too bad. Bugzilla was good 5-10 years ago, now I see it as too complex (and it's written in Perl...).
    • dagenix 8y ago
      > and it's written in Perl I don't personally much like Perl for my own projects. But, why in the world would you care if some other project is written in Perl?
      • knocte 8y ago
        Because being an opensource project means you could contribute bugfixes/features to it? But being in Perl would make that insurmountable...
    • tomc1985 8y ago
      It was written in Perl when it was fashionable to write in Perl And it probably has fewer dependencies than a node.js hello world app
      • knocte 8y ago
        I hate node.js maybe more...