> The magic insight for me was when I finally realized that I could give people less than what they asked for, and they'd actually be happier than if I tried to

> The magic insight for me was when I finally realized that I could give people less than what they asked for, and they'd actually be happier than if I tried to give them everything they wanted. I consider that a form of art/skill that we learn through multiple experiences (and errors too). I work closely with developers and I observed that the majority try to implement always the perfect solution that normally comes with a high cost and time to develop. Clients normally prefer a solution that is quicker to implement but that responds to 80% of what he wants.